AI Design Leader · Zero-UI · NLP · Accessibility · Human-Centered Intelligence
AI Design leader building intelligent, accessible, zero-friction experiences. From NLP-driven interfaces and agentic UX systems to ML-powered design at enterprise scale . Designing for both humans and the machines that serve them. $100M+ in revenue driven across healthcare, fintech, and real estate.
Deep stakeholder conversations, AI capability mapping, and KPI definition, aligning human goals with what intelligent systems can realistically deliver before a single model is trained or pixel moved.
NLP sentiment analysis, ML behavioral clustering, and predictive pattern recognition layered over traditional user research, finding signals human observation alone would miss.
AI anticipatory design that predicts intent before users act. Zero-UI interaction models that remove chrome entirely. Accessibility-first from frame one, not a checklist at the end. Designing for the full spectrum of human ability and context.
NLP voice interfaces, AI-powered components, and Zero-UI interaction layers built for stability at scale. The experience includes what users see and what the AI understands on their behalf.
ML algorithms that recognize and categorize design elements, automate consistency checks, and surface accessibility issues before they ship. Design systems that learn, not just libraries that sit. Built and evolved the Zelis DLS with AI-augmented validation at its core.
A launch that holds. Support, promotion strategy, and stakeholder communication, ensuring the product reaches its users with confidence and clarity.
ML behavioral clustering, NLP sentiment loops, and AI-driven A/B testing surface signals no survey catches. The product that launched is not the ceiling; it is the baseline for the model to improve.
$100M+ in revenue driven by intelligent design. Author of Synthdesign and Mastering UX. Pioneering agentic UX, designing not just for people, but for the AI acting on their behalf. Healthcare humanized. Finance democratized. Interfaces that disappear.
I design the space between human intuition and machine intelligence. For over a decade I've been building AI-driven, accessible, zero-friction experiences across healthcare, fintech, and real estate, long before "AI UX" became a job title.
My work sits at the intersection of NLP, machine learning, anticipatory design, and human insight, the exact territory explored in my books Synthdesign and Mastering UX Design. I've pioneered agentic UX frameworks, built ML-powered design systems, and designed voice and Zero-UI interfaces that remove the interface entirely.
Currently leading UX at Zelis, evolving their design system with AI-augmented validation and bridging the gap between machine output and human meaning.
I hold a BA with distinction in Business Graphics from Bethany College, and an MFA in Computer Art from SCAD. Author, podcaster, and speaker, always publishing, always pushing the edge of what design can do when AI is a collaborator, not a tool.